Do you make custom boots?

We do not take custom orders. We are concentrating on crafting premium made boots in small quantities. Our limited production of boots are fully handmade, bespoke-styled boots in small runs, meaning, that our boots have a average of 60 lemonwood pegs, hand-carved heel counters and toe boxes, as you would find on the finest custom boots. We have over 2,000 pair in our shop and would be happy to speak with you further regarding style, fit, and detailing.

What do you charge to ship boots?


We charge $30 to ship via UPS one pair of boots to the lower 48 contiguous states and starting at $90 to Alaska or Hawaii. Two pair shipped together to the same address (to the lower states) would cost $55. Also, no tax for out of Texas state shipments! Very important – sometimes there are restrictions state-by-state on exotic skins. Call us for rates on expedited shipping.

Do you ship internationally?

We ship to almost any country. We ship USPS and can track the boots to our border. However, after that the customer would check with their own country to track. We have shipped to almost every country in Europe and other countries, like Australia and Japan. International shipping starts at $90 per pair. We cannot, however, ship exotic skins internationally. Any customs/duties are the responsibility of the buyer. 

Can I order over the phone?

Yes, you can! Once we speak with you and discuss sizing, we are pretty good at getting you the right fit. Just call us and you can have your boots within a few days. Our regular shipping method is UPS within the States. You can also order via email.

Why can't I purchase online?

Fit is everything with a western boot and we need to talk to you to determine the best size. If you have never worn a western boot we need to discuss with you what to expect. We just want you to be happy with your boots and this is the best way we know how.





★ Judge.me Reviews

Let customers speak for us

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Camel Ranch Hand - Snip Toe
Vinay Singh (San Ramon, US)
Perfect boots!

Customer service was great and their sizing analysis was spot on. We texted back and fourth on models that were in and out of stock. The team sent photos of what was in store as needed. After many texts I picked my boots and waited for them to arrive. Couldn't be happier. I'll be a returning customer. Boots look like the ones on the website, however, lighting in my photos are off.

J
Rough Waters - French Toe
Josef Sifuentes (Edinburg, US)
Sexy boots well made

These boots are just sexy. There's no better way to put it. The photos don't give justice to just how shapely the vamp is. The french toe is shaped just perfectly and the vamp flows into a slim waist without sacrificing a good fit or comfort. There is a sleekness to these boots that you don't usually find outside of custom/bespoke boots. It's a good thing that you can't just order from the website - you really need to visit the shop to see how these fit. I usually wear an 11D in off-the-shelf boots, but the best fit for me was a 10.5D here. The boot mavens were really helpful in finding a style and size that fit me. They were knowledgeable about boots and their boots in particular and were never pushy. I enjoyed the visit.

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Sonoran
William Strahan (Freeport, US)
Viva La Heritage!

Absolutely amazing boots, better than any other high end boot I own. Listen to the boot experts when ordering, the size is perfect & Crystal was a pleasure to work with. Happy to have these as a part of the family.

N
Save the Bees
Nicole P (Mechanicsburg, US)
A work of art

These are so gorgeous. I have been lusting after them for years and when they finally arrived in my size, my partner ordered them for me as a gift. I love love love them. Beautiful craftsmanship and comfortable as all my Heritage Boots are.

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The Real McCoy
Bobby Bellanco (The Villages, US)
Chocolate Rough Out !

My second pair of Heritage of three pairs ordered.
Love the Chocolate brown rough out, nice casual look. First day wearing them and absolutely no issues with the comfort. I can’t get over how roomy the snip toe box is with either pair.
If you’re considering boots from Heritage, don’t hesitate !
Big shout out to Kimber and her staff, great folks here!